Support

Need help? We're a small team of traders and engineers — we respond fast.

Email us

The fastest way to reach us is email.

support@trytradar.com

Typical response time: under 4 hours during US market hours (Mon–Fri 9:30 AM – 4:00 PM ET), under 24 hours otherwise.

Common questions

How do I cancel my subscription?

Sign in at trytradar.com, go to Settings → Billing and click “Manage subscription.” You can cancel any time. Your access continues until the end of the current billing period.

Where do my sources come from?

Tradar listens to 38+ vetted sources — central banks (Fed, ECB, BoE), official government feeds (BLS, Treasury, EIA), top wires (Reuters, AP, WSJ, FT), and a curated set of high-trust trader accounts. Every event surfaced in the app shows its primary source with a tap-through link to the original article.

How does AI classification work?

Each news item is scored by our LLM pipeline (Claude) for market relevance, urgency, and impact. We surface only the items that score high enough to actually move markets. The “Why it matters” explanation on each event is generated alongside the classification so you can act on it fast.

I'm not seeing notifications.

Check that you have push notifications enabled in iOS Settings → Tradar → Notifications. Inside the app, go to Alerts and confirm at least one rule is active. We respect quiet hours if you've configured them.

Report a bug or request a source.

Email support@trytradar.com with as much detail as you can. Screenshots help. If you're reporting a missing news event, paste the source URL.

Other contact

Tradar is operated by Integrity Sales Solutions LLC, Michigan, USA.